header image url wont show up in PayPal page.

An user 12/29/2009 12:01:13 PM

Sir,

I specified a valid image location (right size also) in step 2 of the buy now button wizard.

However, the image is not showing in the paypal site but is defaulting to my email address.

Can you please tell me how to resolve it?

Thank you,

Prasad.

- [SpiceLogic Support Technician] 12/29/2009 12:26:25 PM

Dear Prasad,

I am not sure what you meant by "defaulting to my email address". However, the image will be shown if you upload the image to the url you provided in the step 2 of the wizard. For example, if you set the image url http://www.mySite.com/image.jpg then, you should upload your image "image.jpg" to your site www.mySite.com.

If you already have done it, then, please let me know if you get any Security wanrning like "The page contains secured and unsecured contents, do you want to view the unsecured contents ?" from PayPal ? If you answered "NO" to that warning question, then your image would not be shown unless the image is hosted in a https hosting.

If you know that you have also checked the second reason, then you may create a simple test application regenerating the issue and attach here as a zip file. We will look into the problem.

An user 12/29/2009 1:06:08 PM

Dear Sir,

It is not giving the security warning.

What is meant by "defaulting to my email address" is that instead of the header image it is

showing my email address. The code corresponding to the relevant part of my asp.net application is here.

<cc1:BuyNowButton ID="BuyNowButton1" runat="server" ImageUrl="~/buypdf1.png"

z_ignore="29-12-2009 21:38:17" Amount="20"

BusinessEmailOrMerchantID="xxxxxxxx@xxx.com" ItemName="Watermark Pdf">

<PayPalFormSubmission Post_Destination="PayPal_Sandbox"

PostActionUrl="https://www.sandbox.paypal.com/cgi-bin/webscr" />

<PayPalDisplayPage Header_BgColor="128, 64, 64"

Header_BorderColor="128, 64, 64" Header_Image_URL="xxxxxxxx/logo.jpg"

PayFlow_BgColor="128, 64, 64" />

</cc1:BuyNowButton>

Can you please tell me where the mistake is?

Prasad.

Can you please let

- [SpiceLogic Support Technician] 1/5/2010 11:13:35 PM

Dear Prasad,

We got the message from PayPal Merchant Technical Support that, your PayPal account is a Personal account and Personal account cannot receive payment. The header image problem is also related to that. You will need to upgrade to a Premier or Business account.

As you know you can do this easily through the account itself by logging in and visiting https://www.paypal.com/us/cgi-bin/webscr?cmd=_business-upgrade-info

Once the account is switched to either Business or Premier you can use 'cpp_header_image' or pre-defined styles in the PayPal account to customize the look of the payment pages.
I had actually tested already that the code you provided should work without issue.

I trust this answers your query. Best of luck with the implementation.
As always, should you require any additional information, please feel free to contact us.
Thank you and kind regards,